I just desired to say “thanks†for our enjoyable practical experience with American Airways on our latest Las Vegas trip! Every little thing went effortlessly and by the due date.
I've attempted, without the need of achievement to reach your buyer service Office. I misinterpret the flight time to your flight 3530 and want to alter it. I tried contacting within just 5 minutes of scheduling this flight but have had no response. I have not despatched this message just before
Upon arrival in Panama with flight AA959 among the 2 luggages, a Roncato luggage, ( pictures hooked up ) value €189 arrived damaged. I straight away went to the right Business Within the airport, the place the only comment was they handed me a « checking Write-up Harm detect », which I enclose herewith. I expended the following day purchasing for a new baggage and trying to get in contact with the workplaces via the phone numbers indicated over the claimed document devoid of, on the other hand, acquiring any reply – the cellular phone is never answered and the line goes blank immediately after many minutes of waiting, no matter which selection I dial. I Therefore move forward my vacation and upon my arrival in Miami airport for my return trip (flight AA2198 on March 24) I once again endeavor to Call your Business in the airport, but the only real assistance they could give me was to situation a criticism by way of your internet site, which I am now doing. Other than the above, I do have another – and possibly a lot more really serious – criticism. At time of my reservation I paid out an additional $88 ($forty four Every) for additional ease and comfort seats. To my surprise, the seats turned out to be the traditional – no more – seats.
I had been on AA flight 487 yesterday going from San Diego to Charlotte. I just desire to praise a flight attendant that went past the every day routines of her position. She was so polite & friendly and prepared to share her ordeals and make me really feel more relaxed.
I've tried scheduling flights from Charlotte ,NC to Tobago. I am not able to guide these flight on yours or US Airs Web-sites,having said that I can e-book them on Expedia and Travelocity. I didn’t wish to e book these which has a second bash.
On Dec. fifth my wife, Tamar and friends Keith and Janet Burd And that i have been returning from a seven working day cruise on Superstar Cruise Lines. We were scheduled to return from Miami to Louisville, KY by using Charlotte on American flight 2448 at one:00 P.M.The flight was delayed and we have been vulnerable to missing our connecting flight outside of Charlotte. The ticket agent certain us that we would've loads of time to help make the relationship in Charlotte. Nicely, the flight acquired later and later on as well as the ticket agent then informed us that we must make any connecting flight changes in Charlotte. After the plane lastly arrived and all travellers boarded, there was another delay due to mechanical difficulties. Then, the flight was cancelled and we were informed to return into the gate where by an agent would rebook us. Okay so…..one hundred fifty passengers with just one agent !
I used to be striving to buy ticket for 15 12 months aged son and couldn’t use Web-site for he was viewed as slight. I click referred to as buyer service and she or he assisted me with airline purchase. I particularly requested if I necessary to cancel if I could within just 24hours. This attendant reported Sure. I discovered 4 several hours later on The main reason son would need to fly was cancelled. I named back again to terminate the flight the attendant instructed me I couldn’t terminate flight and it absolutely was a nonrefundable ticket. I explained to her problem as stated over she stated she couldn’t do nearly anything. I requested for any supervisor, I obtained just one and described the situation, she claimed I couldn’t terminate it and have my money back she was very rude and hung up on me. I referred to as back again to check with for an additional supervisor and as I was speaking with this supervisor she informed me that the final supervisor stated in her report I refused voucher. What ever a voucher was I wasn't even guaranteed. Then next supervisor informed me what she considered. Therefore the flight wasn’t cancelled given that she stated to attend a couple times right before I make my remaining determination and he or she would wave shifting payment to do so And that i shouldn’t have any problems.
Your customer service Associates are under helpful. Following attempting to show up at a scheduled for months education seminar our flight was canceled building us not able to show up at. The one thing made available from American Airways were apologies and also a refund with the flight.
I have tried contacting and was on for quarter-hour in order to be hung up on. I have despatched 2 e-mail without having reply… I really like your airline but making an attempt to have a transform manufactured so we don't reduce all of the the money we spent on our flight since we aren’t ready to make it mainly because my fiancés grandmother handed absent and we have to be in this article and might’t go away at the moment with the funeral arising during our scheduled trip. I haven't been in the position to get wherever and getting that i'm a Journey Agent, I know that for scenarios such as this, Despite having non-refundable tickets, the Airways can provide a credit for partial or may even give credit for the entire sum for use on foreseeable future journey.
My son had the worst experience on the airline. I simply cannot tell you the influence it had….He was as a consequence of fly into Pittsburgh from Miami — his flight was cancelled. He discovered the Saturday evening 10 hrs just before his flight. He was then on maintain for an exceedingly long time whilst they were wanting to reroute him. He experienced an audition Using the Pittsburgh Symphony within the Monday early morning the next day. Then the routed him on A further flight with extremely negligible time and energy to transfer. half an hour. He acquired towards the airport, that flight was delayed and he would overlook the transfer. They located An additional flight but only one seat, which he could not do due to The reality that he had to purchase his cello. Time immediately after time he was on keep as well as the brokers weren't pretty helpful. Ultimately he ended up having to accept the only real probability which was a flight to Charlotte accompanied by a keep overnight and then on to Pittsburgh with any luck , one hour ahead of audition. They claimed they might not give him a resort voucher about the telephone or with the ticketing area, but there will be lots of folks handing them out in Charlotte.
The lady who was assisting me by using a wheel chair had no familiarity with the DWF airport itself. When she couldn't choose me into the boarding gate she remaining me on just how.
I wished to let you understand of An impressive young girl you've Doing work in your case at Dallas-Ft. Value airport. Her identify is Nyanina Kong, and he or she goes via the name of Nina.
Once in a while you discover somebody who certainly do The work They may be compensated to complete. I not just discovered 1 , I found many at American Airlines .Though traveling 01/twenty five/16 from St. Louis Mo. to Ft Lauderdale I remaining my black canvas Ralph Lauren polo carry on in the gate, I was not permitted off the plane to retrieve it as the doorway was closed and the jetway eradicated.
No gate supervisor on scene. Nonetheless not telling the crowd in the gate a matter. When. I asked was instructed the flight had boarded although not taken off. But no rationalization regarding why. It’s not a weather factor along with the flight is recreated.